JW Marriott Cancun Resort & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun
JW Marriott Cancun Resort & Spa
No.5 of Gourmet Hotels in Cancun
Km 14.5, Blvd. Kukulcan Lote 40-A, Cancun, Quintana Roo, 77500, Mexico
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We Price Match
Last booked 6 hrs ago
Highlights
Superb views
Ideal location
Lots to do
Sparkling clean
Delicious breakfastShow More
Amenities
Indoor swimming pool
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Sauna
Spa
Massage room
All Amenities
Property Description
Indulge in a revitalizing retreat at one of the best Cancun luxury resorts, JW Marriott Cancun Resort and Spa where you will discover personalized services, 447 modern rooms with private balconies, 74 elegant suites that highlight the Mexican Caribbean experience. Enjoy spacious accommodations with shades of sand, gastronomic variety and privileged access to the most attractive destinations. Explore the historical Mayan ruins nearby and experience the area's lively clubs and bars. Watch the sunrise over the blue Mexican Caribbean Sea, unwind with a dip in the infinity pool, retreat to a beachfront Bali daybed or pursue a little wellness at our world-class Mayan-inspired spa Sens-yah. Relish with our five international restaurants: Sasi Thai, Gustino Italian Grill, Bella Candela, Bravio Spanish Cuisine and La 16 Mexican Cuisine. The only thing left to do is toast to it all with creative craft cocktails offerings from the JW Lobby Bar’s 150 Margaritas Menu. Check out our Cancun resort deals today.
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9.2/10
GreatVery satisfied, very close to the beach
All 49 Reviews
Surroundings
Airport: Cancun International Airport
(18.8 km)
Landmarks: Escapology Escape Rooms Cancun
(140m)
Landmarks: Marina Sunrise
(320m)
Landmarks: Bohemian Square Cancun
(410m)
Landmarks: Coco's Beach Club Cancún
(540m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Premium King Room with Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
13
JW Luxury Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Club 91 Two Double Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
13
Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Deluxe Two Double Room with Ocean View and Balcony
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
8
Premium Two Double Room with Ocean View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
17
Club Presidential Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
11
Grand Ocean Front Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
11
Deluxe King Room with Ocean View and Balcony
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Club 91 King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
10
Club Suite, 1 Bedroom, Balcony
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
49 reviews
Verified Reviews- Cleanliness9.5
- Amenities8.9
- Location9.5
- Service8.9
Average for similar properties in Cancun
AI Summary
The hotel's praised cleanliness, spacious rooms with beach views, and excellent service set it apart. Guests value its safety location near attractions and the extensive, varied breakfast buffet.
Kevin
June 27, 2025
Generally very good. There is a petrol station with a convenient store and a McDonalds at walking distance.
Guest User
June 25, 2025
這次入住坎昆的JW萬豪總體非常滿意，我們預訂了海景豪華大床房 ，陽台側面是大海，不是正面對着大海，有點小遺憾。房間很乾凈沒有異味。酒店環境很好，前台服務態度很熱情。游泳池也很大，無邊泳池與大海融為一體，非常漂亮。早餐我們單點每天可以吃上不同的菜餚而且價格也不貴，晚餐我們在馬路對面的墨西哥餐廳就餐。酒店沙灘有不少海藻，如果能定期派人清理就完美了。
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Guest User
June 21, 2025
Excelente, vale lo que cuesta. Habitaciones grandes y muy cómodas con gran bañera y balcón con vistas increíbles al caribe y a la laguna. Comida deliciosa. El personal muy competente siempre pendiente de todos los detalles y muy amables. Instalaciones impecables. Muy recomendable.
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Lee ⭐️
June 17, 2025
Super location that facing the Caribbean Sea 🌊 Good hotel service if you have Marriott membership! They have welcomed drinks (alcohol and coffee and etc) we had tried most of the restaurants inside the hotel, one of the restaurant named Gustino ( Italian restaurant) we ordered their famous steak (FILETTO DI MANZO E RISOTTO DI PORCINI ) and BAVETTE AI FRUTTI DI MARE ( seafood paste that recommended by restaurant) the steak 🥩 was really excellent, BUT the seafood pasta was overcooked and we doubted the freshness of the seafood. We did feedback to the waiter, he just said ops.. sorry. Ok fine! In the mid night, my husband started running to toilet! He had diarrhea 3 times before we checked out the hotel next day morning as we need to catch the flight to New York. I did feedback to the front desk lady, she provided us bottles of mineral water. He had medicine again after light breakfast. Ohh God! He started to diarrhea non stop when reaching New York! We forced to cancel our day trip at New York City as he seriously unwell! He stayed in the hotel room for two days! Omg! It burned our trip at New York City! Really disappointed the quality control of the foods in the well known 5 STARS hotel! I think he sick of pasta seafood now especially with shell!
Guest User
June 13, 2025
酒店整體還是很不錯的。不過有一點設施上的小問題。雙床房床頭竟然衹有一個插頭，如果要兩個人同時充電得把電話拔了。 陽台窗簾破了不能完全合上。其他挺好，餐廳挺好吃，比外面的什麼海鮮餐廳都好吃😋
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Timmyy_
June 13, 2025
酒店總體而言還是不錯的，環境很棒，工作人員很熱情有禮貌，一天主動打掃兩次房間，有私人沙灘，酒店的餐廳真的超級好吃，比外面的要好很多，價格也合理。但是作為度假酒店而言，房間設施有些簡單，同時辦事效率不高，通常需要等待一段時間。
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Guest User
June 2, 2025
酒店的海景還是不錯，但酒店的泳池邊，有一個且僅有一個海上遊玩項目的服務站，叫做“Aqua world”，這是一個騙子服務站，把遊客騙到酒店對面的一個海灣沙灘去玩摩託艇和滑翔傘，風景和體驗感很差，價格也較貴。不知道為啥JW Marriot會和這家合作，把顧客騙到另一邊去玩。估計他們給酒店拿了很多錢。這個待欺騙性的服務是最影響體驗感的。
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Guest User
April 17, 2025
非常滿意，服務很好
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Services & Amenities
Most popular business facilities
Indoor swimming pool
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
Car rentals
Bar
Tennis court
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Convenience store/kiosk
Bar
Alcohol-free rooms (on request)
Lobby bar
Room service
Public Areas
Shopping mall
No smoking in public areas
Garden
ATM
Elevator
Health & Wellness
Spa
Additional charge
Diving
Tennis court
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Turkish bath (Hammam)
Snorkeling
Yoga session
Foot bath
Activities
Public beach
Private beach area
Gaming area
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Children's pool
Accessibility
Pool ramp available
Visual alarm devices in hallways
Stair-free main entrance
Accessible rooms available
Safety & Security
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 10 years old and under | MXN$340 (approx. PHP 1,024.14) per person |
Children 11–17 years old | MXN$680 (approx. PHP 2,048.27) per person |
Adult | Buffet:MXN$815 (approx. PHP 2,454.92) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2001
- Renovated: 2019
- Number of Rooms: 425
Indulge in a revitalizing retreat at one of the best Cancun luxury resorts, JW Marriott Cancun Resort and Spa where you will discover personalized services, 447 modern rooms with private balconies, 74 elegant suites that highlight the Mexican Caribbean experience. Enjoy spacious accommodations with shades of sand, gastronomic variety and privileged access to the most attractive destinations. Explore the historical Mayan ruins nearby and experience the area's lively clubs and bars. Watch the sunrise over the blue Mexican Caribbean Sea, unwind with a dip in the infinity pool, retreat to a beachfront Bali daybed or pursue a little wellness at our world-class Mayan-inspired spa Sens-yah. Relish with our five international restaurants: Sasi Thai, Gustino Italian Grill, Bella Candela, Bravio Spanish Cuisine and La 16 Mexican Cuisine. The only thing left to do is toast to it all with creative craft cocktails offerings from the JW Lobby Bar’s 150 Margaritas Menu. Check out our Cancun resort deals today.