Furano Natulux Hotel

Furano Natulux Hotel Reviews

Furano Natulux Hotel

Asahi 1-35, Furano City, Hokkaido, 076-0026, JapanSee Hotel Details
Furano Natulux Hotel
Furano Natulux HotelFurano Natulux HotelFurano Natulux Hotel
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.0/10
Great
124 review
Verified reviews
Location9.3
Amenities8.7
Service9.0
Cleanliness9.0
Filter by:
Sort by:
All reviews(124)
Positive reviews(118)
Reviews with photos/video(43)
Awesome stay(20)
Friendly staff(19)
Easy to get around(14)
Clean and tidy(13)
Loved the view(12)
Close to train station(8)
Great value for money(6)
Convenient for shopping(6)
Negative reviews(6)
ryannnnnn123
Main Building Casual, Connecting Double With Bath, Mountain View
Stayed in May 2025
Family
18 review
9.0/10
Great
Posted on Jun 14, 2025
Compare to other hotels during our trip, it is less clean. We can see some dust at the corners. But overall still good
DroxWong
Twin Room-Non-Smoking
Stayed in Feb 2025
Travel with friends
14 review
9.5/10
Amazing
Posted on Mar 25, 2025
The room is really budget friendly. You can find all the things you need in the room. Yet, the pillows are unsatisfied since one is too hard and another is too soft.
Wu YF
Double 18 Square Meters [Standard] [Double Room] [Non-Smoking] [Mountain View]
Stayed in Jan 2025
Couples
10 review
10/10
Outstanding
Posted on Mar 16, 2025
Quaint hotel, self check-in and out, gave us complimentary 2 cups of red wine. Room was big in Japan standard, with an excellent window view. Bathroom amenities provided at the lobby area, pick what you need.
Nutpb
Double 18 Square Meters [Standard] [Double Room] [Non-Smoking] [Mountain View]
Stayed in Dec 2024
Couples
6 review
7.0/10
Posted on Feb 8, 2025
This hotel is near JR furano station. Staying in this hotel it make traveling furano is amazing!
Guest User
Casual Double ◆ 16 Square Meters[Economy][Semi-Double Room][Non-Smoking][Mountain View]
Stayed in Nov 2024
Couples
3 review
10/10
Outstanding
Posted on Dec 16, 2024
We love the free parking, plenty of spaces. The location is super convenient. Excellent choice. Very clean, most importantly.
Guest User
Twin Room-Non-Smoking
Stayed in Apr 2025
Family
13 review
9.0/10
Great
Posted on Jun 9, 2025
Overall a pleasant stay, we drove in Hokkaido so I cant say much for location but it was nice and clean.
Anonymous User
Main Building Casual, Connecting Double With Bath, Mountain View
Stayed in Mar 2025
Travel with friends
5 review
10/10
Outstanding
Posted on May 10, 2025
The location of this hotel just opposite JR Station. Receptionist quite helpful while check in hotel. The hotel room is nice and cozy. We can see the mountain from the room. However, the room is a bit small for 2 person. Otherwise, it's a good hotel.
Anonymous User
Double Room
Stayed in Sep 2024
Family
3 review
10/10
Outstanding
Posted on Nov 8, 2024
Room looks new but was a little small. Location is convenient and free parking provided.
Response from Property: Thank you very much for staying with us.We are glad to hear that your room was new, clean, and comfortable.As you mentioned, the rooms are a bit compact in design.We apologize for any inconvenience caused.We know that your location was very convenient and that free parking was provided to help you get around during your trip.We are pleased to hear that you were satisfied with our services.We look forward to the opportunity to serve you in the future.
Guest User
Casual Double Room
Stayed in Feb 2025
Solo travelers
16 review
10/10
Outstanding
Posted on Mar 15, 2025
Excellent view & distance from Furano station! Very nice & sweet of the hotel to provide a map and marking out the restaurants of different cuisines, the kobini and tourist spot nearby. Check in & out were fuss free & simple using the machine. In addition to the mentioned points, it was very nice of the staff to agree with helping to dispose off unwanted winter boots as not all hotels will do that especially without additional charges. Too bad i was only in the area for a day, will defintely be back to this hotel if i ever go Furano again.
Anonymous User
Casual Double Room
Stayed in Jul 2024
Couples
9 review
9.0/10
Great
Posted on Aug 30, 2024
Nice quiet hotel at this time of the year. Convenient location for travelers who drive or take the train.
WinWin HK
Double Room
Stayed in Jun 2024
Solo travelers
4 review
8.5/10
Very Good
Posted on Jul 13, 2024
Location unbeatable, but room size small for the price paid. Staff can communicate in English.
Response from Property: Thank you for your feedback.We are glad to hear that you found our location to be excellent.We are sorry that the size of your room did not meet your expectations.You are right that the space is indeed limited compared to the room rate.We will consider ways to improve our guest rooms in the future to make your stay more comfortable.Please be assured that our staff is available in English.We sincerely apologize for any inconvenience caused.We look forward to serving you in the future.
WH888
Double Room-Non-Smoking
Stayed in Nov 2024
Couples
9 review
9.5/10
Amazing
Posted on Dec 29, 2024
Really near to the train station, and room is clean and reasonable sized in Japanese norm. Breakfast is provided with Japanese and Western set of your choice. Bus stop to the ski resort is just across the street. The only complaint is limited choice of restaurants around but there are supermarkets nearby to buy food.
Guest User
Casual Double Room
Stayed in Nov 2024
Travel with friends
16 review
10/10
Outstanding
Posted on Jan 4, 2025
Very good location, just next to the JR station. Got public bath ( but the environment isn’t that nice ….) Small room , don’t have much space to put luggage.
Guest User
Twin Room
Stayed in Apr 2024
Travel with friends
15 review
9.0/10
Great
Posted on May 26, 2024
Hotel is very near to train station.staff is not as friendly as other Japan hotel that we stayed in but still ok. There is a very small bath that can take 3 pax. The hot sauna room is chargreable not free only public bath is free
Charling
Twin Room
Stayed in Sep 2024
Family
11 review
6.0/10
Posted on Oct 19, 2024
Stayed for 2 days, and we do not require the room cleaning service for the next day. On the 2nd day, after a long day of wonderful sightseeing and visiting beautiful fruits farm, my husband was tired and looking for a cup of coffee when back to the hote to rest. As he had driven for the whole day, it was definitely a cup of drip coffee that would be a good booster for him. I'm very surprised that when I asked for a packet of coffee at the front desk, the receptionist told me the drip coffee was out of stock. Thought out my 30 years of tourism. This was my first time experiencing that the hotel room's coffee supply is out of stock. And I can't believe it happened in Japan.
Response from Property: Thank you for your feedback.Thank you very much for your stay.We are very happy to hear that you and your husband had a wonderful sightseeing and fruit farm tour, and that you had a very productive two days.We are very sorry to hear that your husband requested a cup of coffee to relieve his fatigue after returning home.We deeply regret the inconvenience caused by the coffee being out of stock in your room on the day of your stay.In particular, this was the first time for us to experience a situation where coffee was out of stock in a hotel in Japan, and we sincerely apologize for the guest's dissatisfaction.As you pointed out, the lack of coffee, which is essential for the comfort of our guests, was a serious mistake.We will thoroughly analyze this incident and consider remedial measures to prevent a similar situation from occurring. We will work on improvements from various angles, such as reviewing our inventory management system and reconsidering the amount of stockpiles needed.We will continue to make every effort to provide you with a more comfortable and satisfying stay whenever you have the opportunity to use our hotel in the future.Thank you very much for your feedback.
OSZAR »