Heri Heights Hotel Apartments, SureStay Collection by BW - Photo Gallery
Heri Heights Hotel Apartments, SureStay Collection by BW
Kolobot Drive, Nairobi, 00100, Kenya
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Rooms (47)
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10/10
Bethel
10/10
BethelFeatured (11)
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Exterior (12)
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Dining
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Leisure & Recreation (11)
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9.0/10
tripshawn
9.0/10
tripshawnBusiness Facilities
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Public Areas
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9.0/10
tripshawnUser Uploads (15)
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10/10
Bethel
10/10
Bethel
9.0/10
tripshawn
10/10
Bethel
9.0/10
tripshawn
10/10
BethelNear Hotel
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Other hotel pictures (8)
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9.0/10
tripshawn
9.0/10
tripshawnPhoto Categories
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We Price Match
1 night
Guest Reviews
8.2/10
Very Good
38 review
Verified reviewsLocation8.2
Amenities8.2
Service8.3
Cleanliness8.0
tripshawn
Deluxe One Bedroom Apartment
Stayed in May 2024
Solo travelers
12 review
Great
Posted on Jun 7, 2024
Good environment. Kind and friendly staff. Gym and pool available. Highly recommended apartment in Nairobi. Relax. The building is tasteful and nice.
6/8
Response from Property: Dear Shawn,Thank you so much for taking your time to review us on this platform, We’re thrilled to hear you enjoyed the environment, found our staff kind and friendly, and made use of the gym and pool. Your recommendation means a lot to us, and we can’t wait to welcome you back for another great stay.Kind regards,Diana K,Front office agent.
Bethel
Studio
Stayed in Apr 2023
Solo travelers
11 review
Outstanding
Posted on Jul 12, 2023
Such a perfect apartment, environment, amenities. Enjoyed my stay
Response from Property: Dear Bethel,Thank you for staying with us and for taking time to review us.We appriciate your ratingRegardsManagement
Klaus O
Stayed in Dec 2023
Couples
Posted on Jan 21, 2024
I spent my vacation in a disgusting apartment. The bathroom looked as if hooligans had recently rioted there and had then been poorly renovated. The kitchen was also a disaster. Mold on the ceiling, dirty walls. The equipment was inadequate, including a pan to fry something and also bowls to serve the food. The balcony wasn't nice either. Paint was peeling off the ceiling and dirtying the furniture every day. A table was also missing.
6/13
Response from Property: Dear Sir, Thank you for taking your precious time to review us on this platform as this helps us to improve our services hence offering the best services to our clients. Apologies on the hiccups you encountered during your stay, we have since upgraded our property and for sure we would be more than happy to host you and experience a whole new touch after our recent renovations.
Sophie M
Stayed in May 2023
Travel with friends
Outstanding
Posted on Jun 10, 2023
Very good customer service from the entire team,Fred,Edwin,Erick,Chef Linet...Their service was unmatched keep it up!! Heri Heights gives you value for your money and I'll highly recommend it to anyone who loves great food and ambience.We had an exceptional dining experience.Will definitely visit again.
Response from Property: Dear Sophie M, Thank you for taking your precious time to review us on this platform. Glad that you had a wonderful experience with our team members and the great experience of our services. Welcome again and it will be a pleasure have you again. Thank you and best regards.
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