Fredj Hotel Reviews

The hotel is very well located, just few steps from the Medina, and it has a lovely view of the port. The hotel is renovated and the room was ver spacious and comfortable with good amenities such as different tables to place the luggage, spacious closet and a little desk. The bathroom was a bit old, and some things were a bit broken, like the trash can and the shower handle. I found a stain in the bed sheets and in one of the towels. But over all it was pretty good. The food was really good and the breakfast had a lot of delicious options. The service and attention from the Hotel staff was great! Always with a smile, speaking various languages and very helpful I would definitely recommend the place and will come back for sure!

The hotel is very comfortable, the rooms are relatively large, and the restaurant dishes are delicious. The hotel can proactively contact the travel agency according to the guests' needs to satisfy tourists' wishes for a day trip to Chefchaouen!

 well located. Good atmosphere

Very clean everything was perfect both the staff and the food

Great hotel in the city center, friendly staff, good location with a varied breakfast buffet

Staff not very welcoming! Especially a lady responsible for reception.

High cost performance, good location, and good early dining.

Great property and in a perfect location. Just outside the chaos of the Medina but very central. Good breakfast, comfortable mattresses, good soundproofing. The only flaw is the shower that tends to flood the bathroom. Very large room and well organized spaces. Excellent hotel restaurant. Room service available at all times

Don’t go!!! This place is literally a joke. Checking in we found the AC didn’t work. Tried to call the front desk but the phone wasn’t plugged into the wall (there was no cable). They moved us to another room with no AC. After being told for 3 days that someone would come look at the AC, someone finally told us that the AC wasn’t on yet for the season because we didn’t need it (it is over 90 degrees in the room). Good luck trying to get towels, the place finally gave us one after a couple days, only to have housekeeping take it without replacing it. The bathroom doors in both rooms don’t close, likely due to water damage because there are no shower enclosures to keep water from going everywhere. Literally could not make this up, it’s really so bad that it’s laughable. Only reason we’re staying here is because we’re part of a group and don’t have a choice. Avoid this place at all costs

This hotel has been the worst experience ever. When we arrived the room allocated was in a really bad state. The bed had been slept in. There were no towels and we had to wait until the evening for the laundrette service to return with clean towels. The bathroom had signs of major flooding to the point that the doors did not close and a while in the floor. The spa was out of order. The water of the outdoor pool was lime green. The pool lining was pealing away and was clearly visible. The pool gutter had certain parts broken waiting for an accident to happen. The breakfast was also a shambles...food like fried eggs were served cold. The only thing positive about the hotel were the staff who really tried their utmost to help. This hotel should not be offered to the public under false pretences because the photos used to sell the hotel are an absolute lie.

We stayed just one night at this hotel as part of an 8 day Morocco tour. Located up a side street first impressions are not great. We had a maintenance issue with our room and were immediately moved. The second room also had a housekeeping issue but was resolved promptly so we commend their customer service. The hotel is located just a 100 metres from a main shopping street which was useful for currency exchange. A meal was included in our room rate and was the best of our tour. The rooms (and we saw 2) are large, quiet and we had a good nights sleep. Breakfast adequate but not 4*

Fantastic service from Fredj hotel. Our bathroom door didn’t close in our initial room and they immediately upgraded us to the most delightful suite free of charge. Wonderful location close to everything, food was lovely and amazing service from every single staff member. Special mention to the shower being hot with strong pressure, the only one encountered during our two weeks in Morocco. Highly recommend!

Reasonably good. Bed comfortable and room quiet. Service was very good and they allowed us to pay for drinks by card (the only time we achieved this in Morocco) Food was ok but no better than that. Lack of choice and fruit at breakfast which was disappointing

Hotel Fredj is ideally located with a fair price. What really stands out here is the staff who are wonderful. They are quick to address the needs of the guests and are always very friendly and smiling. Redouane was especially helpful and is a great asset to this pleasant property.